19 04

Community Manager

Marketing / Publicité / Communication Postuler

La société ESKY PROFESSIONAL recrute Community Manager à Tunis, Tunisie .


A Community manager manages online presence by developing a strategy, producing good content, analyzing usage data, facilitating customer service and managing projects and campaigns.

  • Develop creative and engaging social media strategies.

  • Manage the day-to-day handling of all social media channels such as LinkedIn, Facebook, Twitter, Pinterest, Instagram,YouTube, adapting content to suit different channels.

  • Oversee, plan and deliver content across different platforms using scheduling tools such as Hootsuite.

  • Create engaging multimedia content (and/or outsource this effectively) across multiple platforms.

  • Develop, launch and manage new competitions and campaigns that promote our organisation and brand.

  • Form key relationships with influencers across the social media platforms.

  • Undertake audience research.

  • Manage and facilitate social media communities by responding to social media posts and developing discussions.

  • Monitor, track, analyze and report on performance on social media platforms using tools such as Google Analytics and Facebook insights

  • Research and evaluate the latest trends and techniques in order to find new and better ways of measuring social media activity.

  • Analyze competitor activity.

  • Recommend improvements to increase performance.

  • Set targets to increase brand awareness and increase customer engagement.

  • Manage, motivate and coach junior staff such as social media executives or assistants.

  • Manage a budget for social media activities.

  • Educate other staff on the use of social media and promote its use within your company.

 

Qualification, Skills and Experience

  • A solid understanding of the use of a range of social media platforms, particularly in relation to advertising/branding and customers.

  • Strong copywriting and editing skills suitable for each platform, from knowing how to write a successful tweet to using effective storytelling techniques.

  • Knowledge and understanding of algorithms and search engine optimisation.

  • Creative skills for contributing new and innovative ideas.

  • Strong communication and people skills for articulating ideas to colleagues and clients.

  • Leadership qualities to lead and motivate a team.

  • Excellent team working, collaboration and networking skills.

  • Organisational skills, with the capacity to prioritise and work across multiple projects.

  • Project and campaign management skills.

  • The ability to work well under pressure in order to meet deadlines.

  • Skills in data analysis and interpreting statistics.

  • Online community management and customer service skills to strike the balance between publicity and stimulating direct discussion with potential and actual customers.

  • An eye for detail and the ability to work accurately.

 

 

Postuler autres offres de la Société ESKY PROFESSIONAL

Publié le :
2021-04-19

Lieu :
Tunis, Tunisie

Société :

Type :

Expérience :
Entre 2 et 5 ans

Etude :
Bac + 5
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ESKY PROFESSIONAL

ESKY PROFESSIONAL

Catégorie: Société privée étrangère
Secteur : informatique / télécoms
Taille : Entre 20 et 100 employés